Skip to Content

Sales 102: Knowing Your Buyer and Their Needs (virtual classroom)

Have you ever lost a sales deal and not known why? When you've given a discount to a customer, are you sure that it was the only way to close the deal? The best salespeople truly understand their customers' needs and wants, so the products or services they sell can lead to maximum margins and client satisfaction, minimum follow-up and support costs, and result in referrals and long-term business. In this workshop, you'll develop skills in seeking out customer needs and their buying cycle, critical to closing orders on a timely and predictable basis. You'll also build a checklist of key information you need from customers, including what is likely to prevent sales and the importance of factors other than price.

Dates:June 15, 2021 Check for other dates
Meets:Tu : 10:00 AM - Noon
Location:Zoom Classroom 4
Instructor:Corey Welch
Fee:$39 FeeBreakdown
Notes:We email virtual classroom access two business days before classes begin; please register early to ensure you receive this information. If you have not received virtual classroom access the day before your class, please check your inbox's spam and deleted folders. It is the responsibility of participants to check their email inbox for virtual access information prior to class and, if it has not been received, to contact our office during business hours (8 a.m. - 5 p.m.) before class starts at or (360) 383-3200. No refunds or credits will be given for a class once it has started.

There are still openings remaining at this time.


A valid credit card will be required for payment. Please have your card information ready.

Enrollment Progress ...     What's This?

Return to Course Listing